menu
close

Managed operating system

Main Tasks

  • Configure OS parameters
  • Troubleshoot operating system problems, monitor system log and file systems
  • Monitor OS to detect issues in technical operations
  • Monitor filesystems
  • Monitor swap and page areas to prevent issues in technical operations
  • Maintain OS users and groups - access only, no privileged access to operating system for client / customer / 3rd party
  • Regular automated patching of OS software components (other software excluded)
  • OS Software lifecycle management (OS release version upgrade)
  • Perform scheduled startup/shutdown of OS in SoT
  • Restart the OS after failure
  • Perform regular OS backup as per defined backup policy
  • Monitor backup process
  • Test backup recoverability
  • Perform restore and recovery after system failure
  • Cooperation with vendor support
  • Support for incident and problem management
  • Initiation of 3rd party support (e.g. suppliers, developers)
  • Maintenance of configuration item in database (CMDB)
 

More Questions? Get answers.

We want to connect with technology and infrastructure market leaders who help our customers look good.

Are you ready? Please contact us.

Please provide an email
Please provide a message
Thanks for the message.