Managed Hadoop Cloudera Framework

Main Tasks

  • Maintain operating system for application instance which includes all activities from operating system necessary for running application resources and instances
  • Configure application parameters
  • Configure and maintain application logical storage units
  • Troubleshoot application resources problems
  • Troubleshoot application technical operations
  • Monitor application resource consumption (memory, CPU, storage) to detect issues in technical operations
  • Monitor application for technical issues; analyze and resolve technical failures
  • Configure application user and role/permissions as per application requirements
  • Configure OS users and groups for Application Software Operations
  • Configure OS users and groups for Application Administration (delivery organization administrator only)
  • Patching and Upgrades in SOT
  • Regular patching of application software
  • Perform scheduled startup/shutdown of application in SoT
  • Restart application after failure
  • Perform regular backup as per defined backup policy
  • Monitor backup process
  • Test backup recoverability
  • Perform restore and recovery after system failure
  • Cooperation with vendor support
  • Support for incident and problem management
  • Initiation of 3rd party support (e.g. suppliers, developers)
  • Maintenance of configuration item in database (CMDB)

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