Managed database resource

Main Tasks

  • Configure OS parameters
  • Maintain operating system for database instance which includes all activities from operating system necessary for running databases resources and instances
  • Configure DB parameters
  • Configure and maintain DB logical storage units
  • Create/ Modify/ Remove a database Maintenance job
  • Configure DB character set
  • Troubleshoot database resources problems
  • Troubleshoot DB technical operations
  • Monitor database resource consumption (memory, CPU, storage) to detect issues in technical operations
  • Monitor database for technical issues; analyze and resolve technical database failures
  • Configure database user and role/permissions as per customer requirements
  • Configure OS users and groups for Database Software Operations
  • Configure OS users and groups for Database Administration (delivery organization administrator only)
  • Patching and Upgrades in SOT
  • Regular patching of DB software
  • DB Software lifecycle management (DB release version upgrade)
  • Perform scheduled startup/shutdown of DB in SoT
  • Restart DB after failure
  • Perform regular DB backup as per defined backup policy
  • Perform regular DB transaction logs backup as per defined backup policy
  • Monitor backup process
  • Test backup recoverability
  • Perform restore and recovery after system failure
  • Cooperation with vendor support
  • Support for incident and problem management
  • Initiation of 3rd party support (e.g. suppliers, developers)
  • Maintenance of configuration item in database (CMDB)

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