Maintain operating system for database instance which includes all activities from operating system necessary for running databases resources and instances
Configure DB parameters
Configure and maintain DB logical storage units
Create/ Modify/ Remove a database Maintenance job
Configure DB character set
Troubleshoot database resources problems
Troubleshoot DB technical operations
Monitor database resource consumption (memory, CPU, storage) to detect issues in technical operations
Monitor database for technical issues; analyze and resolve technical database failures
Configure database user and role/permissions as per customer requirements
Configure OS users and groups for Database Software Operations
Configure OS users and groups for Database Administration (delivery organization administrator only)
Patching and Upgrades in SOT
Regular patching of DB software
DB Software lifecycle management (DB release version upgrade)
Perform scheduled startup/shutdown of DB in SoT
Restart DB after failure
Perform regular DB backup as per defined backup policy
Perform regular DB transaction logs backup as per defined backup policy
Monitor backup process
Test backup recoverability
Perform restore and recovery after system failure
Cooperation with vendor support
Support for incident and problem management
Initiation of 3rd party support (e.g. suppliers, developers)
Maintenance of configuration item in database (CMDB)
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