Maintain application system for application instance e.g. JBoss, Tomcat, NGINX, Apache which includes all activities from operating system necessary for running application resources and instances
Configure application parameters
Configure and maintain application logical storage units
Troubleshoot application resources problems
Troubleshoot application technical operations
Monitor application resource consumption (memory, CPU, storage) to detect issues in technical operations
Monitor application for technical issues; analyze and resolve technical failures
Configure application user and role/permissions as per application requirements
Configure OS users and groups for Application Software Operations
Configure OS users and groups for Application Administration (delivery organization administrator only)
Patching and Upgrades in SOT
Regular patching of application software
Perform scheduled startup/shutdown of application in SoT
Restart application after failure
Perform regular backup as per defined backup policy
Monitor backup process
Test backup recoverability
Perform restore and recovery after system failure
Cooperation with vendor support
Support for incident and problem management
Initiation of 3rd party support (e.g. suppliers, developers)
Maintenance of configuration item in database (CMDB)
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